![]() ![]() Apparently, their was a file association issue that was creating that error message and then Outlook would freeze and crash.When selecting a specific folder, Outlook directly crashes. I believe this was probably a freak issue. ![]() Some of the most difficult and irritating problems have such a simple fix. TVP file off the base of that folder and everything was back to normal!! TVP file back into that folder and the error came back and Outlook froze. He then went into Outlook 2007 and tried attaching a file from that location. I called one of my colleagues about the issue. I tried accessing both network folders through Windows Explorer,(without going through Outlook). I disconnected the network drive (R:\\sbs\folder1) and this time I mapped a different network folder (R:\\sbs\folder2). I clicked, attach file and this time I got no error message and Outlook didn’t crash! Now I was confused, one mapped network folder drive worked the other one didn’t. I mapped the drive again and boom same error message and Outlook crashed as well. This confirmed in my mind that their had to be an issue between Outlook 2007 and the mapped network drive. I went into the local documents and attached a file just fine. I clicked “attach file” and it opened Windows Explorer without an issue. I decided to try disconnecting the mapped network drive. I repaired Microsoft Office, didn’t fix the issue. I created a new Outlook profile, same deal. I disable all the add-ins in Outlook that would affect performance, no difference. ![]() I thought it could be a virus or malware issue so I ran a scan till I knew that wasn’t the issue. Here are some of the troubleshooting steps I went through. ![]()
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